Our Principles of Engagement
Updated 2026-05-14
Acceptance of Terms
By accessing or using our site, you accept these terms in full. Should you disagree with any part, refrain from using our services. We reserve the right to modify these terms at any time, with changes effective upon posting. Continued use following such modifications signifies acceptance of the revised terms. Ensure to review this document periodically to remain informed of any updates.
Eligibility Criteria
To engage with Cuddress, you must be at least 18 years old or possess the consent of a parent or guardian. By creating an account or purchasing products, you confirm your eligibility. Providing accurate and complete information is essential. Failure to comply may restrict access to our services or result in account termination.
Account Security
Your account’s security is paramount. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify us immediately of any unauthorized use. We implement reasonable measures to protect your information but cannot guarantee absolute security.
Orders and Payments
Orders placed through our site are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase. Accepted payment methods will be outlined at checkout. Ensure the accuracy of your payment information to avoid processing delays.
Pricing and Errors
Pricing is subject to change without notice. In the event of an error in pricing, we will notify you promptly. If an error occurs after your order is placed, we reserve the right to cancel the order and issue a full refund. Ensure to verify all details before confirming your purchase.
Shipping and Delivery
Shipping terms will be outlined during the checkout process. We aim to process orders promptly and provide estimated delivery times. However, unforeseen delays may occur. Upon shipment, you will receive tracking information. Responsibility for the items transfers upon delivery to the specified address.
Returns and Refunds
Returns are accepted within a defined period from the date of receipt. Items must be in their original condition and packaging. To initiate a return, visit our returns page for guidelines. Refunds will be processed to the original payment method once the returned item is received and inspected.
Intellectual Property
All content on our site, including designs, logos, and images, is the property of Cuddress. Unauthorized use of our intellectual property is strictly prohibited. Any feedback or suggestions provided to us may be used without obligation. By submitting content, you grant us rights to use that content in connection with our offerings.
Governing Law
These terms are governed by the laws of the applicable jurisdiction. Any disputes shall be resolved through binding arbitration, waiving the right to a jury trial or class action. Should any provision be found invalid, the remaining terms shall remain in effect. For questions or concerns, our contact page.
